Following are excerpts from the Motorist's Bill of Rights under
ORS 746275 and related statute sections.

• Your car is the second-largest investment you are likely to make. Preserve its value and your safety by having it repaired professionally.
  
  
• Never drive a car that could be unsafe because of damages.
  
  
• Some insurance companies may want you to visit their drive-in claims centers before having your car repaired. You can do this or you may leave your car at the shop of your choice and have the insurance company inspect the car there.
  
  
• You are not required by law to obtain more than one estimate.
  
  
• You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
  
  
• Differences in repair estimates are common. A lower estimate may not include all the necessary work. If you are not sure why one estimate is different from another, please ask us.
  
  
• Choose a shop that has unibody repairs equipment and certified I-CAR ASE technicians.
  
  
• Ask if the shop will be using genuine manufacture replacement parts.
  
  
• Ask if the shop offers a written guarantee.
  
  
• Let the repair shop help you negotiate your claim with the insurance company.